“Hi Mark, It sounds like the rope that spans the distance from the gunwale to the door might be a little too short. The door should just touch the chine when it’s in the fully down position with a load on it. Stopping short of that would cause the stanchion to have too much of a load, thus failing as you describe. Please send me a pictures if you can. My email is jbrenna@intrepidpowerboats.com Best regards, Joe”